Administrative / Staff Positions at JCU

John Cabot University, a regionally accredited American university in Rome, is searching for candidates to be posted on teamed assignments as ASL Interpreters. As an American Sign Language Interpreter, you will provide professional working proficient interpreting services in English, both live and on video (when needed), in various settings at John Cabot University, mostly in a classroom setting. The ideal candidates will demonstrate knowledge of a number of specialized skills. We are looking to create a team of ASL professionals, and therefore are looking for a minimum of two qualified candidates.

Certification of RID is required. Candidates must also have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC.

Note that this position requires a Partita IVA, and that all applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position.  

Essential Duties and Responsibilities

• Provide a full range of interpreting/transliterating services for deaf/hard of hearing (HoH) JCU Community members
• Provide interpreting for any tutoring which may take place outside of the classroom
• Prepares for each assignment by minimally:
• Reviewing textbooks or other materials as appropriate to assignments
• Meeting with students and professors to review content and determine the appropriate language and form of communication
• Assessing logistical arrangements

• Actively seeks assignments that will increase breadth and depth of interpreting experience within the JCU Community.
• Produces a professional working proficient level of message equivalency between ASL and English

Specialized Skills

• Knowledge of the large, diverse, deaf, and hard-of-hearing community
• Respect for diversity of needs and settings to be served AND experience in provision of interpreting in a broad variety of settings
• Demonstrated knowledge of role and function in postsecondary interpreting
• Demonstrated knowledge of the Code of Professional Conduct of the Registry of Interpreters for the Deaf
• Demonstrated knowledge and appreciation of multiple styles of workplace communication
• Collaborative, progressive, innovative mindset; appreciation of the value of all community members
• Comfortable with the possibility of being recorded or on video during class settings
• Comfortable with and experience in a post-secondary environment
• Strong analytical skills and quantitative abilities
• Understanding of university organization and resources
• Strong communication abilities, written, spoken, and signed
• Perseverance and strong work ethic
• Generosity in sharing expertise and a strong interest in developing others
• Intermediate skills using Microsoft Office Suite

Requirements

• Bachelor's Degree preferred. Certification by RID required.
• Have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC
• Five (5) years of professional interpreting experience, of which two (2) years are post certification
• Documented experience interpreting in a diverse range of assignments
• Demonstrate a professional working proficient level of interpreting between ASL and English
• This is a Staff/Administration position, however the working hours are completed in a classroom setting

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with the subject line "ASL Interpreter". While we appreciate every application received, note that only short-listed applicants will be contacted. Position will remain open until filled.  

John Cabot University, an accredited American university in Rome, seeks an IT Help Desk Technician to provide front line, first level support. Under the supervision of the IT Specialists, and as an integral part of a team of IT administration and support, the position entails direct contact with students, faculty, and staff in troubleshooting any IT issue that may arise on campus. The ideal candidate is a dynamic individual with multitasking capabilities who is able to prioritize duties depending on the situation, and must be committed, kind, available, and able to interact in a cheerful, respectful, and professional way with professors, students and fellow staff. 

Essential Duties and Responsibilities

• Ensure that all lab equipment is functioning 
• Install new computer hardware and software 
• Troubleshoot computer, printer, hardware, and software problems 
• Provide constant front-line (helpdesk) support to staff, faculty, and students, and backup support to IT personnel 

Qualifications and Requirements

• Applicant must be native English speaker or fluent in both spoken and written English 
• Knowledge of Italian preferred 
• Good knowledge of Microsoft Windows and Mac client operating systems 
• Working knowledge of computer hardware, Office 365, TCP/IP networking 
• Excellent written and verbal communication skills 
• Ability to work occasional evenings and weekends 
• Ability and enthusiasm to learn and pick up new skills 
• Work well under pressure and be able to adapt to a changing environment 

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “IT Help Desk Technician”. The position will remain open until filled but hiring is hiring is set to begin as soon as possible. Please include a cell phone number on your CV. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American university in Rome, is seeking a dedicated and dynamic individual to join our Career Services Center as a Career Services Specialist.

The Career Services Specialist will play an integral part in supporting the activities of the Director of the Career Services Center, providing individualized guidance for students and graduates, as well as organizing and facilitating group activities such as seminars, webinars, career fairs, and managing the application platform. Reporting directly to the Career Services Director, the Counselor will be responsible for a variety of duties in the office, including responding to inquiries, holding one-on-one meetings with students, event support and other administrative tasks. The ideal candidate for this position is a proactive and collaborative individual, with excellent communication skills, great attention to detail, and minimum of 3 years’ experience in career counseling, especially in the Italian and/or Roman career network. This is a one-year term contract, with the possibility of renewal.

Essential Duties and Responsibilities

• Conduct one-to-one career orientation sessions with students;
• Advise students on available internship and job opportunities;
• Perform daily updates and checks of the Jobiri platform for applications and new postings;
• Review and revise resumes, cover letters, and applications for students and alumni;
• Respond to inquiries regarding the Career Center and its offerings;
• Assist with Career Services communication efforts, including mass emails and updates;
• Manage, process, and archive documents related to internships, research, and teaching assistantships;
• Organize and host webinars and seminars to prepare students for the job market;
• Provide logistical and operational support for JCU Career Fairs and all other Career Services events.

Qualifications and Skills

• Bachelor’s degree, or equivalent, required;
• Fluency in English and excellent proficiency in Italian;
• Minimum of three years’ experience in a Career Services office, preferably in institutions of higher education;
• Knowledge of general HR practices preferred;
• Excellent organizational, time management, and communications skills;
• In-depth knowledge of contractual procedures related to internships and employment is preferred;
• Experience in the Italian corporate environment and “campus management”, including relations with universities and internship supervision, preferred;
• Strong proficiency in Microsoft Office; good knowledge of Canva or other design software is a plus;
• Ability to work collaboratively as part of a team;
• Flexibility and resilience in a fast-paced environment.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line "Career Services Specialist." The position will be open until filled, with application review commencing immediately. While we appreciate every application received, note that only short-listed applicants will be contacted.

In accordance with L. 68/99, we actively encourage applications from candidates belonging to protected categories and individuals with disabilities for this position.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American university in Rome, is seeking a candidate to fill the position of CRM Analyst.

The CRM Analyst will support the Director of Marketing and the Coordinator of Marketing, liaising primarily with the Admissions Office, to promote events and recruitment efforts. Tasks and responsibilities include but are not limited to: CRM management through the inbound marketing tool, HubSpot; developing email campaigns, and monitoring PPC campaigns through such platforms as Google Ads and Meta/LinkedIn Ads. This is a one-year term contract, with the possibility of renewal.

Essential Duties and Responsibilities

• Manage email campaigns, landing pages, etc. through HubSpot;
• Promote events such as in-person open days and online webinars through the CRM;
• Support all University offices with their digital marketing outreach;
• Facilitate marketing automation processes;
• Contribute to content creation (newsletter, blog, social media, comm flow, brochure);
• Optimize published blog pieces using SEO trends/guidelines;
• Update website text on behalf of Marketing/Admissions offices;
• Request work of the Graphic Designer for the development of creatives, brochures, etc;
• Perform other duties as assigned.

Qualifications and Skills

• Bachelor’s degree required or equivalent work experience, preferably in the field of Marketing or Communications;
• CRM experience important, preferably with HubSpot but Salesforce is acceptable;
• Fluent in English and Italian;
• Excellent writing, editing and proofreading skills in English;
• Experience with digital campaigns (preferably Google Ads, Meta and LinkedIn Ads) is preferred;
• Knowledge of SEO and how to apply guidelines to written content;
• Able to promote in-person and virtual events effectively;
• Ability and enthusiasm to work as part of a team;
• Experience with Marketing analytics and data analysis preferred;
• Working knowledge of college admissions process and cycle beneficial.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line "CRM Analyst". The position will be open until filled, with application review commencing immediately. The ideal candidate will begin employment as soon as possible.

While we appreciate every application received, note that only short-listed applicants will be contacted.

In accordance with L. 68/99, we actively encourage applications from candidates belonging to protected categories and individuals with disabilities for this position.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, an accredited American university in Rome, seeks an enthusiastic and well-prepared candidate to join a dynamic team in the role of Digital Marketing and Communications Associate.

The Associate will primarily support the Graduate Studies and Career Services centers, as well as Sustainability for Education Initiatives, in creating strategic content across various platforms and developing successful email marketing and social media strategies to promote graduate enrollment, retention, and career services communication for current students and alumni. Reporting directly to the Executive Director of the Center for Graduate Studies and Career Services, the Associate’s main tasks and responsibilities will include content creation and management for digital and offline platforms such as LinkedIn, Instagram, website, newsletters, and brochures. The ideal candidate will have demonstrated experience in email marketing, CRM systems, social media strategy, and graphic design with Canva. Knowledge of HubSpot is a plus. This is a one-year, full-time (38 hrs./week) contract, with the possibility of renewal.

Essential Duties and Responsibilities

• Social Media & Content Creation: Create and manage content for social media platforms (especially LinkedIn), emails, websites, newsletters, blogs, and brochures;
• Social Media Strategy: Develop and execute strategic social media campaigns to enhance brand awareness and engagement;
• Email Marketing & CRM: Develop and manage email marketing campaigns using CRM tools, ensuring effective communication with students, alumni, and prospective students;
• Marketing Automation: Facilitate marketing automation processes, managing email sequences, landing pages, and audience segmentation;
• Event Promotion: Organize, promote, co-manage, and actively participate in campus tours and special events, such as virtual and in-person Open Days;
• Graphic Design: Use Canva to design visually compelling marketing materials for social media, email campaigns, and printed materials;
• Collaboration & Coordination: Work closely with faculty, students, alumni, staff, and external stakeholders to enhance communication and promotional efforts;
• Content Strategy & Communication: Execute communication strategies targeted at internal and external stakeholders;
• Performance Analysis: Monitor and analyze social media and email marketing performance, providing reports and recommendations for improvement;
• Perform other duties as assigned.

Qualifications and Skills

• Bachelor’s degree required, preferably in Marketing, Communications, or a related field;
• Fluency in English and Italian (Native English proficiency preferred);
• Strong writing, editing, and proofreading skills in both languages;
• Demonstrated experience in social media marketing, with a focus on LinkedIn and other platforms;
• Experience with email marketing, CRM systems, and marketing automation (HubSpot experience is a plus);
• Proficiency in Canva for graphic design;
• Experience in marketing analytics and data analysis preferred;
• Excellent video editing skills;
• Ability to work collaboratively within a team and independently with minimal supervision;
• Strong organizational skills and attention to detail;
• Availability to work flexible hours, including occasional evenings and weekends.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Email your (English only) CV and Cover Letter to [email protected] with subject line “Digital Marketing and Communications Associate.” The position will remain open until filled, with application review commencing immediately. While we appreciate every application received, note that only short-listed applicants will be contacted.

In accordance with L. 68/99, we actively encourage applications from candidates belonging to protected categories and individuals with disabilities for this position.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently seeking an enthusiastic and prepared candidate for the role of Community Service, Religious Life & Multiculturalism (CSRL&M) Office Assistant. The CSRL&M Office Assistant plays a vital role in supporting the JCU community services initiatives and related programs. This entry-level staff member will work extensively in the field with Community Service partners. They will also be carrying out various office-based administrative/clerical tasks, ensuring the smooth operation of the CSRL&M Office. The ideal candidate has a deep interest in the humanitarian field and possesses strong communication skills in both English and Italian. This is a full-time (38 hrs./week), one-year term contract.

Key Duties and Responsibilities

• Administrative support, including data entry, organizing and managing liability waivers, and maintaining office records;
• Assistance in the coordination and chaperoning of community service activities and providing student support;
• Participation in and facilitation of the Community Service Classroom Experience, including taking attendance, managing logistics, and writing follow-up reports;
• Content creation and promotion of activities and achievements of the CSRL&M Office, including graphics and text for social media and the JCU website;
• Professional collaboration with partner organizations, building and maintaining effective working relationships;
• Research in identifying new community service and interfaith opportunities for students;
• Special event support, assisting the Student Engagement team in organizing and executing events related to community service, religious life, and multiculturalism;
• Assistance to the CSRL&M Director and Student Affairs leadership team on special initiatives and new projects;
• Other duties as assigned.

Qualifications and Skills

• B.A. degree or equivalent required;
• Strong interest in humanitarian work and community services;
• Fluent in English and Italian, with excellent written and verbal communication skills;
• Strong organizational skills and detail-oriented, with the ability to manage multiple tasks simultaneously and prioritize;
• Ability to work well both independently and as part of a team;
• Proficiency in office software (e.g., MS Office Suite) and design tools to create flyers and infographics;
• Excellent customer service skills;
• Ability and willingness to occasionally work irregular hours, including evenings and some weekends, based on service session.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Email your (English only) CV and Cover Letter to [email protected] with subject line “CSRL&M Office Assistant.” The position will remain open until filled, with application review commencing immediately. While we appreciate every application received, note that only short-listed applicants will be contacted.

In accordance with L. 68/99, we actively encourage applications from candidates belonging to protected categories and individuals with disabilities for this position.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently looking for a full-time Program Coordinator for the N.U.in Italy Program. The N.U.in Italy Program, administered by the Global Experience Office (GEO) at Northeastern University in Boston, is a unique opportunity for freshmen accepted to Northeastern University to study at John Cabot University during the Fall semester and enter Northeastern University in the Spring. Students embark on an exciting start to their academic journey at John Cabot University (JCU) in Rome, which provides academic courses to participants, while N.U.in on-site staff provide on-site leadership and support services in collaboration with John Cabot University staff and Northeastern staff.

The Program Coordinator is central to the support and leadership of the N.U.in Program in Rome. Each coordinator on the team is responsible for a group of approximately 30 students. The Program Coordinator acts as a point of reference and helps students navigate their first semester at university, from orientation at JCU to how to access services on and off campus to accompanying students to the hospital when necessary. This position also requires on-call and crisis management duties outside of office hours, meaning the N.U.in Italy Program Coordinator position is not a set 9-5 job. This offers a certain amount of flexibility, guaranteed respite, and wellbeing checks to staff overseen by the Program Manager.

The N.U.in Italy Program Coordinators live on-site when they are on-call for the entire duration of the semester, in the JCU student residences, alongside the students they manage, but sharing with other N.U.in staff.

Overseen by the N.U.in Program Manager, the N.U.in Italy Program Coordinator is given full training prior to the arrival of students by both Northeastern and JCU leadership.

Qualifications and requirements 

• Bachelor’s Degree;
• Must be fluent in English speaking, reading, and writing;
• Must be fluent or have a very good command of spoken Italian;
• Legal valid documents to work in Italy. All applicants must already be in possession of valid and current EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position;
• Willingness to travel to the USA for up to two weeks in July;
• Minimum 1 year of demonstrated student service experience or higher education experience in a residence life or student affairs capacity which includes experience living with or working with students (in a residence life, student affairs, camp counselor, or related role);
• Experience with crisis management preferred;
• Proven ability to work well as a member of a close-knit team;
• Ability to excel under stressful conditions while efficiently accomplishing tasks in fast-paced environments;
• Experience living, working, or studying in Italy with the ability to demonstrate intercultural sensitivity and global awareness;
• Event management experience for large groups with attention to detail.

Responsibilities include, but are not limited to:

• Participating in on-site/virtual training both at Northeastern in Boston and JCU in Rome prior to student arrival;
• Participation in campus orientation upon student arrival;
• Creating social activities, including on and off campus programming;
• Chaperoning day and weekend trips to local monuments and sites in the surrounding area;
• Connecting students to on-site academic, medical and mental health resources;
• Being a first point of contact in cases of emergency;
• Monitoring the student residence on a rotation;
• Reporting and logging incidents via internal systems;
• Participating in weekly team meetings;
• Occasional, but extremely limited weekend duties.

Contractual periods  

The N.U.in Italy Coordinator contractual dates are tentatively set for July 9th to December 17th, 2025. Paid vacation is tentatively set from August 11th to August 22nd, 2025. While it is in our interest to be as specific as possible, all dates can be subject to change.

The deadline to apply is April 15th, 2025. Late applicants may still be considered, but priority will be given to those who submit their applications by the deadline.

N.B. If necessary, housing can be provided for training at JCU.

Why apply for this position? 

• Opportunity to gain valuable experience in the fast-growing world of International Education and Study Abroad;
• Gain a myriad of soft and hard skills (interpersonal relationships to conflict de-escalation to Excel to detailed report writing);
• Learn to work and thrive in a close-knit team;
• Understand time-management and how to best prioritize your work;
• Fully covered housing from August 18th until December 17th;
• Opportunity to travel to Boston for up to two weeks in July for in-person training and orientation of the Northeastern campus (room and board covered);
• Gain experience in emergency response, flexibility and boundary-setting in a professional environment.

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “N.U.in Italy Program Coordinator.” While we appreciate every application received, note that only short-listed applicants will be contacted.

All applicants must already be in possession of valid and current EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently seeking an enthusiastic candidate for the role of Residential Life Coordinator. The Residential Life Coordinator is part of a larger Student Affairs department and oversees the team of Resident Assistants, promoting personal growth and intellectual development through community-based interactions. Additionally, the Residential Life Coordinator collaborates closely with the Residence Directors, Dean of Students Office, and the Housing team to support students’ overall success. The ideal candidate has excellent communication skills, is highly organized, and has a deep interest in student life and development. This is a full-time (38 hrs./week), maternity leave substitution contract.

Key Duties and Responsibilities

Resident Assistant (RA) Recruitment and Hiring, Supervision and Development

• Seek, select, and hire new RAs in collaboration with other student leader supervisors, collaborating with other administrative offices to ensure proper hiring protocols and billing/charges related to the RA Program;
• Supervise the RA Program, including training, weekly meetings, task assignments and feedback, providing consistent support and guidance to RAs intervening in low-level resident conflict;
• Develop training materials for RAs, such as handbooks, case scenarios, and guides;
• Complete administrative tasks related to the RA Program.

Resident Support and Conflict Resolution

• Intervene, guide, and advise residents through interpersonal conflicts, behavioral concerns, emotional challenges, and health and safety issues;
• Serve as a contact and/or mediator for roommate conflicts in collaboration with the Dean of Students Office and Residence Directors.

Residential Life Administration, Program Event, and Coordination

• Manage data and records to track student information and operational tasks, supporting overall office operations;
• Perform general clerical duties and data processing in liaison with the housing administrative staff;
• Organize and co-supervise procedures for move-in, orientation, and move-out;
• In collaboration with the Residence Directors, ensure meaningful implementation of the Residential Life Education Program;
• Manage the budget and payments for RA events, including handling cash;
• Provide general support for the Assistant Dean for Residential Life and assist with other duties as assigned.

Qualifications and Skills

• Bachelor’s degree or equivalent required;
• Strong skills in Microsoft Office Suite expected, with a working knowledge of databases preferred;
• Excellent written and verbal communication skills;
• Native English or near fluency, with intermediate level of Italian;
• Strong organizational and customer service skills;
• Experience in employee training and teambuilding preferred;
• Knowledge of U.S. Higher Education Residential Life systems, and two years’ experience in higher education student life management beneficial but not required;
• Ability and willingness to occasionally work irregular hours, including evenings and some weekends.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Email your (English only) CV and Cover Letter to [email protected] with subject line “Residential Life Coordinator.” The position will remain open until filled, with application review commencing immediately, and the ideal candidate beginning employment in June 2025. While we appreciate every application received, note that only short-listed applicants will be contacted.

In accordance with L. 68/99, we actively encourage applications from candidates belonging to protected categories and individuals with disabilities for this position.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.