Administrative / Staff Positions at JCU

John Cabot University, a regionally accredited American university in Rome, is searching for candidates to be posted on teamed assignments as ASL Interpreters. As an American Sign Language Interpreter, you will provide professional working proficient interpreting services in English, both live and on video (when needed), in various settings at John Cabot University, mostly in a classroom setting. The ideal candidates will demonstrate knowledge of a number of specialized skills. We are looking to create a team of ASL professionals, and therefore are looking for a minimum of two qualified candidates.

Certification of RID is required. Candidates must also have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC.

Note that this position requires a Partita IVA, and that all applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position.  

Essential Duties and Responsibilities

• Provide a full range of interpreting/transliterating services for deaf/hard of hearing (HoH) JCU Community members
• Provide interpreting for any tutoring which may take place outside of the classroom
• Prepares for each assignment by minimally:
• Reviewing textbooks or other materials as appropriate to assignments
• Meeting with students and professors to review content and determine the appropriate language and form of communication
• Assessing logistical arrangements

• Actively seeks assignments that will increase breadth and depth of interpreting experience within the JCU Community.
• Produces a professional working proficient level of message equivalency between ASL and English

Specialized Skills

• Knowledge of the large, diverse, deaf, and hard-of-hearing community
• Respect for diversity of needs and settings to be served AND experience in provision of interpreting in a broad variety of settings
• Demonstrated knowledge of role and function in postsecondary interpreting
• Demonstrated knowledge of the Code of Professional Conduct of the Registry of Interpreters for the Deaf
• Demonstrated knowledge and appreciation of multiple styles of workplace communication
• Collaborative, progressive, innovative mindset; appreciation of the value of all community members
• Comfortable with the possibility of being recorded or on video during class settings
• Comfortable with and experience in a post-secondary environment
• Strong analytical skills and quantitative abilities
• Understanding of university organization and resources
• Strong communication abilities, written, spoken, and signed
• Perseverance and strong work ethic
• Generosity in sharing expertise and a strong interest in developing others
• Intermediate skills using Microsoft Office Suite

Requirements

• Bachelor's Degree preferred. Certification by RID required.
• Have at least one of the following interpreting certifications at time of hire: CSC, CI&CT, NAD IV or V, NIC
• Five (5) years of professional interpreting experience, of which two (2) years are post certification
• Documented experience interpreting in a diverse range of assignments
• Demonstrate a professional working proficient level of interpreting between ASL and English
• This is a Staff/Administration position, however the working hours are completed in a classroom setting

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with the subject line "ASL Interpreter". While we appreciate every application received, note that only short-listed applicants will be contacted. Position will remain open until filled.  

John Cabot University, an accredited American university in Rome, seeks an enthusiastic and skilled candidate to join our dynamic team at the Center for Graduate Studies in the role of Coordinator of Operations and Events. The Coordinator will manage general operations, provide faculty support, oversee facilities, handle back office tasks, and coordinate events at the Center for Graduate Studies in the Trastevere neighborhood of Rome. Reporting directly to the Center’s Executive Director, this role involves significant interaction with students, professors, and staff to ensure the smooth operation of JCU programs as well as joint-degree programs with the Milano Polytechnic (POLIMI). The ideal candidate will have strong administrative and support experience, be detail-oriented, capable of leading projects and initiatives, and effective in working with a diverse group of individuals. This is a one-year, full-time (38 hrs./week) contract, with the possibility of renewal. 

Essential Duties and Responsibilities

• Ensure smooth running of the Graduate Studies Center, liaise with administrative offices, Academic Directors, students, the Executive Director; regularly inspect facilities and promptly report any issues.
• Co-manage Welcome Desk for Graduate Studies Center for students and faculty.
• Coordinate classes for all the graduate programs offered by the Center in partnership with POLIMI GSoM, manage logistics, Registrar, and Faculty Support, ensure support services for both students and faculty. 
• Handle enrollment of POLIMI students in the JCU system.
• Co-organize and attend orientation activities and other events for graduate programs.
• Ensure all Center for Graduate Studies events, both in-person and virtual, are organized and supervised, including booking rooms, arranging catering if necessary, managing internal and external guest lists, and performing follow-up as needed.
• Perform other duties as assigned.

Qualifications and Skills

• Bachelor’s degree required, or equivalent combination of education and work experience
• Excellent written and oral communication skills; Native English speaker language proficiency preferred
• Strong organizational and administrative skills with excellent attention to detail
• Proactive and independent mindset
• Experience with successful events management preferred 
• An enthusiastic and team-oriented attitude
• Flexibility in working irregular hours when necessary

 

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position. Email your (English only) CV and Cover Letter to [email protected] with subject line “Coordinator or Operations and Events”.  The position will remain open until filled, with the successful candidate will begin employment as early as August 26, 2024. While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

All applicants must apply by submitting their resume, cover letter and three references.
The candidate must be eligible to work within the European Union and be compliant with Italian immigration requirements.

John Cabot University, an accredited American university in Rome, seeks an IT Help Desk Technician to provide front line, first level support. Under the supervision of the IT Specialists, and as an integral part of a team of IT administration and support, the position entails direct contact with students, faculty, and staff in troubleshooting any IT issue that may arise on campus. The ideal candidate is a dynamic individual with multitasking capabilities who is able to prioritize duties depending on the situation, and must be committed, kind, available, and able to interact in a cheerful, respectful, and professional way with professors, students and fellow staff. 

Essential Duties and Responsibilities

• Ensure that all lab equipment is functioning 
• Install new computer hardware and software 
• Troubleshoot computer, printer, hardware, and software problems 
• Provide constant front-line (helpdesk) support to staff, faculty, and students, and backup support to IT personnel 

Qualifications and Requirements

• Applicant must be native English speaker or fluent in both spoken and written English 
• Knowledge of Italian preferred 
• Good knowledge of Microsoft Windows and Mac client operating systems 
• Working knowledge of computer hardware, Office 365, TCP/IP networking 
• Excellent written and verbal communication skills 
• Ability to work occasional evenings and weekends 
• Ability and enthusiasm to learn and pick up new skills 
• Work well under pressure and be able to adapt to a changing environment 

All applicants must possess valid EU working documents in Italy. JCU cannot sponsor candidates for working visas in Italy for this position. Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “IT Help Desk Technician”. The position will remain open until filled but hiring is hiring is set to begin as soon as possible. Please include a cell phone number on your CV. While we appreciate every application received, note that only short-listed applicants will be contacted. 

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is seeking a candidate to fill the position of Art and Design Studio Assistant.

The Art and Design Studio Assistant will be responsible for day-to-day practical operations at John Cabot University’s Studio Art facilities. They will oversee the physical condition, security, and safety of the art studios and offices, will coordinate with cleaning, maintenance, and other JCU staff to make sure necessary supplies are on hand, and will ensure that the facilities and equipment are best prepared to facilitate the work of students and instructors. While the position is not a teaching position, the ideal candidate should be able to assist with technical queries from students.

The position would suit a recent graduate of Art and Design disciplines, or a person with equivalent professional experience in an art environment, with demonstrable practical skills and organizational abilities. Workdays cover afternoon/evening shifts, until 8:30 pm Monday through Friday. This is a 38-hour/week full-time, one-year term contract with possibility of renewal. 

Key Duties and Responsibilities

• Dependably keep regular hours at the JCU Art Studio
• Work closely with the Studio Art faculty to carry out specific requested tasks
• Assist faculty in ensuring that the art studios are well-functioning teaching spaces 
• Assist students with technical issues in relation to their work
• Assist with the organization and installation of exhibitions and displays of student work
• Keep track of equipment and material inventories, and order materials when needed
• Liaise with the JCU studio art faculty, maintenance team, security, and IT office as needed
• Organize the removal of waste, and ensure general upkeep
• Monitor and maintain security and safety policies in the art studio premises.

Required Qualifications and Skills

• Ability to work independently and as part of a team
• Good level of English verbal and written communication skills
• Excellent organizational and time management skills
• Proficiency in the use of Adobe Programs and Mac OS

Preferred Skills 

• Skills in digital technologies such as 3D printing and laser-cutting
• Working knowledge of dark room photography
• Experience in installing exhibitions

All applicants must already be in possession of valid and current EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line “Art and Design Studio Assistant”. The position will remain open until filled, with application review commencing immediately. The successful candidate will begin employment as early as January 7, 2025. 

While we appreciate every application received, note that only short-listed applicants will be contacted.

In accordance with L. 68/99, we actively encourage applications from candidates belonging to protected categories and individuals with disabilities for this position.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and will not tolerate discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American liberal arts university in Rome, Italy, is currently seeking an enthusiastic and skilled person to fill the position of Faculty Support Assistant (FSA). The role entails general support and assistance to all professors of the University, from basic clerical duties to more specific tasks involving institutional organization, academic administrative coordination, resource management, and communication assistance. The FSA is part of a larger support team and currently reports directly to the Dean of Academic Affairs, acting as one of the first points of contact for all administrative issues or concerns of the JCU Faculty that do not go directly to the Dean’s Executive Assistant. This position also liaisons with the Payroll and Business Office for general faculty HR issues. This is a full-time (38 hrs./week) position, one-year fixed term contract, with possibility of renewal.

Key Duties and Responsibilities

General Day-to Day faculty support and periodic tasks

• Work closely with the Dean's office, Registrar's office, and Front office to ensure smooth faculty operations and effective communication across departments.
• Provide daily support to faculty, including managing mail and package collection, distributing items, organizing mailboxes, and ensuring the Faculty Room is stocked with supplies and properly maintained.
• Coordinate class cancellation notifications by updating campus screens and online platforms. Book classrooms for make-up classes as needed.
• Address faculty questions and concerns, directing them to the appropriate offices or administrators, and offer ongoing guidance and availability throughout the semester.
• Provide basic tech support to faculty, troubleshooting issues such as connecting computers to projectors, resolving photocopy machine jams and errors, and assisting with the uni’s intranet platform usage.
• Purchase books, tickets for site visits, and supplies for events; create purchase orders (POs) as required.
• Maintain and update distribution lists.
• Initiate, collect, and manage course evaluations.
• Assist the Dean’s office with faculty recruitment and search processes.
   

Exam Coordination and Management

• Coordinate and manage exams taken with the Faculty Support Office (FSO), including exams for students with accommodations and make-up exams.
• Review and process all proctoring-related requests, ensuring thorough attention to detail.
• Confirm exam dates and times with both students and professors.
• Collect exams from professors prior to the exam session and return them afterward.
• Serve as a proctor during exams, ensuring smooth administration.
• Collect, store, and manage final exams submitted to the Faculty Support Office.

Events and Meetings

• Organize and support faculty events upon request, ensuring smooth operations and assisting with setup and execution.
• Coordinate logistics for faculty meetings, including scheduling, catering, and event setup for department meetings and related functions.
• Provide support for the annual Commencement Ceremony by participating in planning meetings, distributing caps and gowns to faculty, organizing the marching order, and assisting with event coordination on the day.

New Hires

• Assist the Dean’s office with faculty recruitment and searches. Support department heads by organizing campus tours and facility visits for potential hires.
• Serve as a primary point of contact for new faculty, helping them navigate key offices such as Payroll, IT, Registrar, Web Communications, and academic departments.
• Provide initial orientation for new faculty, introducing them to campus resources and procedures.

Other duties/responsibilities as assigned

Qualifications and skills

• Fluency in English language required (minimum C2)
• Excellent communication skills, both spoken and written
• US Bachelor’s degree or equivalent preferred
• Good knowledge of Italian preferred
• Must be able to multitask and prioritize tasks depending on the situation
• Must be committed, kind, available, proactive, and able to interact in a respectful and professional manner with professors, students and fellow staff
• Ability to work under pressure and meet tight deadlines, to multitask and prioritize appropriately, remain calm under pressure
• Exceptional organizational skills and attention to details
• Ability to work both independently and in a team-based environment
• General customer service experience and demonstrated ability to deal effectively with clients of diverse backgrounds
• Must also be willing and able to occasionally commute between campuses (5–10-minute walking distance) and perform other duties – including special projects – as required.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Email your (English only) CV/resumé and cover letter to [email protected] with subject line “Faculty Support Assistant”. The position will remain open until filled, with application review commencing immediately and employment set to begin as early as January 2025.

While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

         

JCU Career Counselor

John Cabot University (JCU), a regionally accredited American university in Rome, is seeking a dedicated and dynamic individual to join our Career Services Center as a Career Counselor. The Career Counselor will play an integral part in supporting the activities of the Director of the Career Services Center, liaising with employers and identifying employment opportunities for students and alumni, managing the documents required for internships, providing individualized guidance for students and alumni, as well as organizing and facilitating group activities such as seminars, webinars, career fairs, and managing the application platform. Reporting directly to the Career Services Director, the Counselor will be responsible for a variety of duties in the office, including responding to inquiries, holding one-on-one meetings with students, event support and other administrative tasks. The ideal candidate for this position is a proactive and collaborative individual, with excellent communication skills, great attention to detail, and prior experience in career counseling. This is a one-year term contract, with possibility of renewal.

Essential Duties and Responsibilities:

• Liaise with employers (for-profit, not for-profit, inter-governmental, etc.) in Italy and abroad.
• Identify employment opportunities for John Cabot students and alumni.
• Manage, process, and archive documents related to internships, and to research and teaching assistantships.
• Provide strategic, logistical and operational support for the design and implementation of career-related events, including Career Fairs.
• Conduct one-to-one career orientation sessions with students and alumni.
• Advise students and alumni on available internship and job opportunities.
• Perform daily updates and checks of the Jobiri platform for applications and new postings.
• Review and revise resumes, cover letters, and applications for students and alumni.
• Respond to inquiries regarding the Career Center and its offerings.
• Assist with Career Services communication efforts, including mass emails and updates.
• Organize and host webinars and seminars to prepare students for the job market.

Qualifications and Skills:

• Bachelor’s degree or equivalent required.
• Fluency in English and excellent proficiency in Italian.
• Minimum of two years’ experience working in an HR office, a Career Services office (preferably in an educational institution), or in an employment-related setting.
• Excellent organizational, time management, communications skills, and attention to detail.
• In-depth knowledge of the Italian corporate and not-for-profit setting, and of hiring and recruiting processes.
• In-depth knowledge of the contractual procedures related to internships and employment is preferred.
• Strong proficiency in Microsoft Office and Excel.
• Ability to work collaboratively as part of a team.
• Flexibility and resilience in a fast-paced environment.

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line "Career Counselor". While we appreciate every application received, note that only short-listed applicants will be contacted.

The position will be open until filled, with application review commencing immediately. The successful candidate will begin employment as early as January 13, 2025.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services. 

John Cabot University, a regionally accredited American university in Rome, is seeking a candidate to fill the position of CRM Analyst. The CRM Analyst will support the Director of Marketing and the Coordinator of Marketing, liaising primarily with the Admissions Office, to promote events and recruitment efforts. Tasks and responsibilities include but are not limited to: CRM management through the inbound marketing tool, HubSpot; developing email campaigns, and monitoring PPC campaigns through such platforms as Google Ads and Meta/LinkedIn Ads. This is a one-year term contract, with possibility of renewal.

Essential Duties and Responsibilities:

• Manage email campaigns, landing pages, etc. through HubSpot
• Promote events such as in-person open days and online webinars through the CRM
• Support all University offices with their digital marketing outreach
• Facilitate marketing automation processes
• Contribute to content creation (newsletter, blog, social media, comm flow, brochure)
• Optimize published blog pieces using SEO trends/guidelines
• Update website text on behalf of Marketing/Admissions offices
• Request work of the Graphic Designer for the development of creatives, brochures, etc
• Perform other duties as assigned

Qualifications and Skills:

• Bachelor’s degree required or equivalent work experience, preferably in the field of Marketing
  or Communications
• CRM experience important, preferably with HubSpot but Salesforce is acceptable
• Fluent in English and Italian
• Excellent writing, editing and proofreading skills in English
• Experience with digital campaigns (preferably Google Ads, Meta and LinkedIn Ads) is preferred
• Knowledge of SEO and how to apply guidelines to written content
• Able to promote in-person and virtual events effectively
• Ability and enthusiasm to work as part of a team
• Experience with Marketing analytics and data analysis preferred
• Working knowledge of college admissions process and cycle beneficial

All applicants must possess valid EU working documents in Italy at time of application. JCU cannot sponsor candidates for working visas in Italy for this position.

Please send your (ENGLISH only) CV and cover letter to [email protected] with subject line "CRM Analyst". The position will be open until filled, with application review commencing immediately. The ideal candidate will begin employment as soon as possible.

While we appreciate every application received, note that only short-listed applicants will be contacted.

John Cabot University, a regionally accredited American university in Rome, Italy, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The University prohibits and has a zero-tolerance policy towards discrimination and harassment of any kind based on race, color, ethnic or national origin, religion, sex, age, sexual orientation, gender identity, marital or parental status, or disability in any of its policies, programs, and services.